HEALTHCARE LOGISTICS
Specialist healthcare logistics for NHS trusts, hospitals, pharmacies and care providers. GDP-aligned, temperature-controlled and 24/7. From routine medication rounds to urgent specimen transfers, Paragon keeps your healthcare supply chain moving with full chain of custody and full audit documentation.
WHY CHOOSE PARAGON FOR HEALTHCARE LOGISTICS?
Healthcare supply chains have zero tolerance for late, lost, or compromised deliveries. A delayed shipment of surgical consumables can push back an operating list. Temperature excursions on vaccines render entire batches unusable. We’ve worked with NHS trusts, private hospitals, and care home groups long enough to understand that healthcare logistics isn’t just about moving boxes from A to B.
Paragon holds GDP (Good Distribution Practice) accreditation and operates MHRA-aligned processes across our fleet. Our vehicles maintain validated temperature ranges from 2°C to 25°C, with real-time monitoring and full audit trails. We run 24/7, 365 days a year, because healthcare doesn’t stop for bank holidays.
GDP & MHRA ALIGNED
Our distribution processes follow Good Distribution Practice guidelines and we maintain MHRA-aligned handling procedures for pharmaceutical and medical products. Every driver completes GDP awareness training before handling healthcare shipments.
VALIDATED TEMPERATURE CONTROL
Our refrigerated fleet holds validated temperature ranges with calibrated data loggers on every vehicle. You receive a full temperature report with each delivery, giving you the documentation auditors and procurement teams need.
24/7 OPERATIONS CENTRE
Our operations team runs around the clock. Emergency collections from hospitals, out-of-hours pharmacy restocks and urgent specimen transfers don't wait for office hours, and neither do we.
FULL CHAIN OF CUSTODY
Every consignment is tracked from collection to delivery with electronic proof of delivery, time stamps, and signature capture. For controlled substances and sensitive materials, we provide tamper-evident packaging and named-driver assignments.
HEALTHCARE SECTORS WE SUPPORT
We provide scheduled and ad-hoc logistics for NHS acute trusts, handling everything from theatre consumables and prosthetics to pharmacy stock replenishment. Several trusts use us as an overflow partner when their in-house logistics teams hit capacity, particularly during winter pressures.
Private hospitals and clinics rely on us for same-day delivery of surgical instruments, implants and loan kits that need to arrive sterile and on time for scheduled procedures. Our timed delivery slots give theatre coordinators the certainty they need.
Care home groups use our routes for medication rounds, continence supplies and PPE distribution across multiple sites. We build optimised multi-drop routes that reduce cost per delivery while maintaining strict time windows.
We also support clinical trial sponsors and CROs with investigational medicinal product (IMP) distribution, building on our established clinical trials logistics capability.
FREQUENTLY ASKED QUESTIONS
ARE YOU APPROVED TO DELIVER NHS SUPPLIES?
We work with multiple NHS trusts across England as a contracted logistics partner. Our GDP accreditation, validated cold chain and 24/7 capability meet the procurement requirements of most trust supply chain teams. We can provide all compliance documentation during the tender process.
CAN YOU HANDLE CONTROLLED DRUGS?
We do, across Schedule 2 to 5. We transport controlled drugs with appropriate chain of custody documentation, tamper-evident packaging and named-driver assignment. Our processes align with Home Office and MHRA requirements for CD distribution.
WHAT TEMPERATURE RANGES CAN YOU MAINTAIN?
Our fleet covers ambient controlled (15 to 25°C), refrigerated (2 to 8°C) and frozen (minus 18°C and below). Each vehicle carries calibrated data loggers that produce a full temperature trace for your records.
DO YOU OFFER REGULAR SCHEDULED ROUTES FOR CARE HOMES?
That's a big part of what we do. We run daily and weekly scheduled routes for care home groups, delivering medications, consumables and PPE across multiple sites. Routes are optimised to hit delivery windows at each location, and we provide advance manifests so site managers know what's arriving.
HOW QUICKLY CAN YOU RESPOND TO AN EMERGENCY COLLECTION?
Within London and the M25, we typically have a vehicle on site within 60 to 90 minutes of an urgent request. For wider UK locations response times vary, but our 24/7 ops team will always give you an honest ETA at the point of booking.
CAN YOU PROVIDE AUDIT DOCUMENTATION FOR REGULATORY INSPECTIONS?
Absolutely. We provide full audit trails including temperature logs, chain of custody records, proof of delivery with timestamps and driver training certificates. Our documentation has supported successful CQC, MHRA and trust-level audits for multiple clients.