MEDICAL & PHARMACY DELIVERY SERVICES
Paragon delivers time-sensitive medical products on time, every time, putting people and safety first and empowering healthcare businesses with reliable and secure logistics.
YOUR MEDICAL DELIVERY EXPERTS
We deliver medical equipment, pharmaceuticals, specimens and medical documents anywhere in the UK. Many of these products are temperature-critical, and our fleet of refrigerated vehicles handles them with care. Each one is fitted with a state-of-the-art temperature monitoring system to maintain the quality of your products, with proof of temperature reports so you can be sure each journey is compliant and following industry regulation.
We offer same-day medical courier services, next-day deliveries, timed deliveries and multi drops. Live ETAs give you peace of mind that your delivery is in safe hands.
SECURE, SAFE AND COMPLIANT
Our high-quality services meet the requirements for a medical and pharmaceutical delivery service.
LIVE TRACK AND TRACE
Real-time geo-tracking of your consignment with proof of delivery for you to view.
PERSONAL ACCOUNT MANAGER
Dedicated Paragon Logistics Account Manager to support your business needs.
EMPOWERING YOUR MEDICAL SUPPLY CHAIN
Our door-to-door medical courier service empowers manufacturers, GP surgeries, labs, pharmacies and the NHS to move medical products to customers and other destinations quickly, with no need to maintain your own fleet or change your in-house operations. It takes a lot of knowledge to handle medical and pharmaceutical products correctly. We train our drivers on the strict regulations and procedures they need to follow, so you can trust us to get it right.
SCALABLE SERVICE
Add routes, times and services as needed to meet your expanding business; our services are "grow as you go."
TEMPERATURE DATA LOGGERS
E-PODS for our temperature data loggers ensure that all sensitive and perishable goods are transported under the correct temperature conditions, providing peace of mind to our clients.
MOTORBIKE COURIERS
Reliable and efficient motor couriers for small time critical packages in thermo insulated bags.
ALWAYS AT YOUR SERVICE
As a leading medical and pharmaceutical courier service, we operate 24 hours, 7 days a week with a variety of services to meet your needs. If you have the same customers or deliveries every week, choose our “set and forget” service and enjoy collection on the same day(s) and times each week with a regular driver and route. Or simply book a driver when required, which is great for ad hoc deliveries or as a backup service to your usual delivery van.
Who we work with
- Pathology labs: we offer pick-up and drop-off services from clinics to the labs, ensuring safe and timely transport of samples and specimens.
- Pharmaceutical distributors/wholesalers: we provide reliable transportation services for their products, including pickups from warehouses and deliveries to pharmacies.
Our team is trained to handle pharmaceutical products with the utmost care and in compliance with all regulations.
What compliance standards does Paragon meet for pharma and medical transport?
Paragon follows Good Distribution Practice (GDP) guidelines and operates under strict chain-of-custody procedures. The fleet and staff are trained for handling regulated and sensitive medical shipments.
Do you offer temperature-controlled transport for medicines and vaccines?
Yes. Vehicles are fitted with temperature monitoring and alert systems, and can maintain stable ranges for chilled, frozen, or ambient conditions depending on the cargo’s requirements.
How is security managed for controlled substances or sensitive goods?
Secure transit procedures include sealed vehicles, route planning, vetted drivers, and GPS tracking. For high-risk consignments, added safeguards such as escorts or restricted handovers can be arranged.
Can you handle time-critical deliveries to hospitals, pharmacies or labs?
Yes. Time-sensitive services are available 24/7 for urgent hospital deliveries, clinical trials, and pharmaceutical distribution. Routes are prioritised and monitored for precision timing.
What visibility does the client have during medical deliveries?
Real-time tracking is available from dispatch to drop-off, with electronic proof of delivery and temperature records accessible through the online portal or system integration.