3PL SERVICES UK
Finding a 3PL that actually fits your business is harder than it should be. Most third-party logistics providers are either enterprise operations where you're a rounding error on the P&L, or single-unit outfits with no contingency when something goes wrong. Paragon sits in the middle: big enough to handle serious volume, small enough that you'll speak to the same operations manager every time you call.
WHY BRANDS CHOOSE PARAGON AS THEIR 3PL PARTNER
A 3PL partnership only works when the provider treats your stock, your customers and your reputation as carefully as you do. Every part of our operation – from the drivers behind the wheel to the temperature loggers in the racking – is built around accountability, consistency and pricing that you can plan a business around.
OWN FLEET, FULL CONTROL
Your deliveries don't go out to whichever driver is cheapest that morning. Our own vehicles and uniformed drivers handle every shipment, so service quality stays consistent and accountability sits with us, not a subcontractor you've never spoken to.
TEMPERATURE-CONTROLLED WAREHOUSING
Ambient, chilled and frozen zones under one roof, with continuous temperature monitoring and validated equipment. Food, pharma, cosmetics and supplements stay within specification from goods-in to dispatch – not a nice-to-have, an absolute essential.
ONE INTEGRATED SUPPLY CHAIN
Warehousing, pick and pack, contract packing and distribution all sit in the same building, run by the same team. Fewer handoffs means fewer errors, faster turnaround and a lower cost-per-unit than stitching together multiple providers.
TRANSPARENT, FAIR PRICING
Clear rate cards, no fees buried in the small print. Storage per pallet, pick per order, pack per unit, delivery per consignment – you'll always know exactly what each part of the operation costs, and we review pricing quarterly so it stays fair as your volumes change.
BUSINESSES THAT PARTNER WITH US
Our 3PL clients share a common thread: they need a partner that understands their product, their customer and the standards their industry expects. From direct-to-consumer challenger brands to regulated pharmaceutical companies, our service flexes to match how each business actually operates – not the other way round.
DTC FOOD & DRINK BRANDS
Online food and drink brands make up a large share of our 3PL book. Whether you're shipping 200 or 10,000 orders a month through Shopify, WooCommerce or your own platform, we understand the cold chain from goods-in right through to doorstep delivery.
HEALTH & BEAUTY BRANDS
Health and beauty brands come to us when they've outgrown their current setup. Many have been burned by a generic 3PL that stored heat-sensitive serums next to a south-facing roller shutter. We hear that story more often than you'd think – and we fix it.
PHARMA & MEDICAL DEVICE
Pharmaceutical and medical device companies use us for UK distribution because of our GDP-aligned operations and validated temperature monitoring. When compliance is non-negotiable in your supply chain, you need a logistics partner who treats it exactly the same way.
STARTUPS & SCALE-UPS
We don't demand two-year contracts or minimum volumes that assume you're already doing the revenue you're trying to grow into. Our agreements scale with your business – so you can launch lean, ramp quickly, and never feel locked in.
FREQUENTLY ASKED QUESTIONS
A 3PL contract often sits alongside other parts of your logistics setup. Explore the related services that work seamlessly with our third-party logistics offering:
- Storage and fulfilment – flexible pallet and bin storage with order fulfilment from the same site.
- Contract distribution – scheduled, SLA-backed distribution for retailers and established brands.
- Freight distribution – pallet network and full-load freight movement across the UK.
- E-commerce fulfilment – integrated DTC fulfilment for Shopify, WooCommerce and the major marketplaces.
WHAT DOES 3PL ACTUALLY MEAN?
3PL stands for third-party logistics. In practice, it means outsourcing your warehousing, order fulfilment and distribution to a specialist provider rather than running it in-house. You focus on building the brand, growing the sales and looking after the customer – we handle the physical side of storing, packing and shipping your products.
HOW IS PARAGON DIFFERENT FROM OTHER 3PLS?
Three things really set us apart. First, we run our own delivery fleet rather than subcontracting, so we control quality from the warehouse door to the customer's doorstep. Second, our warehouse is fully temperature-controlled – ambient, chilled and frozen – which most London 3PLs simply can't offer. Third, you'll have a named account manager who knows your business, not a generic support ticket queue.
WHICH SYSTEMS AND PLATFORMS DO YOU INTEGRATE WITH?
We connect with Shopify, WooCommerce, Amazon Seller Central, Magento and the other major e-commerce platforms. We also integrate with most ERP systems and can work over EDI for B2B distribution. If your platform isn't on the list, ask us – the chances are we've already connected to it for another client.
DO I NEED TO COMMIT TO A LONG CONTRACT?
No. We offer rolling agreements with a sensible notice period rather than locking clients into multi-year terms. We'd rather earn your business every month with consistent service than hold you to a contract you'd rather walk away from.
WHERE IS YOUR WAREHOUSE?
Our facility is in west London (UB6), with easy access to the M4, M40, A40 and the wider motorway network. The location is ideal for same-day deliveries into central London and gives us efficient trunk routes for national distribution across the UK.
CAN YOU HANDLE B2B AND B2C FROM THE SAME FACILITY?
Yes. We run direct-to-consumer order fulfilment and B2B distribution to retailers, wholesalers and marketplaces from the same warehouse. The processes are different but your stock stays in one place, your reporting stays in one system, and your operations stay simple.